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Truecaller Introduces AI Voice Feature to Answer Calls

Truecaller, a popular app known for identifying and blocking spam calls, will soon allow users to create an AI version of their voice to answer calls. This new feature will be available to users who have access to Truecaller’s AI Assistant.

The company has partnered with Microsoft’s Azure AI Speech, which uses recorded voice clips to generate an AI version of the user’s voice. “This groundbreaking capability not only adds a touch of familiarity and comfort for the users but also showcases the power of AI in transforming the way we interact with our digital assistants,” said Raphael Mimoun, Truecaller’s Product Director and General Manager, in a blog post.

Truecaller’s AI Assistant, introduced in 2022 and available in select countries, screens incoming calls and informs users of the caller’s reason. Users can then decide whether to answer the call themselves or let the AI Assistant respond on their behalf. Previously, users could choose from a set of preset voices, but now they can personalize the service further by recording their own voices.

During the recent Build conference, Azure AI Speech introduced a personal voice feature, allowing the recording and replication of voices for specific use cases such as voice assistants. Microsoft notes that voices generated by Azure AI Speech’s personal voice will include automatic watermarks and will be subject to a code of conduct that requires full consent from recorded individuals and prohibits impersonation.

While the effectiveness of this new feature compared to traditional voicemail remains to be seen, it represents a significant step in personalizing digital interactions.

For more information, visit The Verge.

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